WEBVTT

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An urgent message asks you to open a file, sign

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in, or approve a payment.

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Pause before acting.

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Check the sender’s full address, not just the display name.

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Unexpected requests, pressure, and unusual links are warning signs.

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Do not open the attachment or use the message’s contact

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details.

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Verify the request through a trusted channel you already know.

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Contact the person using your company directory or a saved

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number.

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If the request is suspicious, report it using your organization’s

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phishing-reporting process.

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Do not forward it to colleagues or reply to the

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sender.

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If you already clicked or shared information, stop interacting and

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contact your IT or security team immediately.

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Explain what happened and follow their instructions.

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Reporting quickly helps protect everyone.